Customer Experience
“In the past several years we have contracted with you to accomplish four major retrofit jobs. There is one common outstanding aspect relating to these jobs, which were all excellently planned, designed, fabricated and installed. The most significant achievement is that all four jobs were completed with no production downtime. With sincere appreciation.”
- Chuck Harris, Federal Mogul
“There's no problem because your system is running very well for us. We've had no failures and do not expect any. The operator's are thrilled with its performance and I'm sleeping through most nights now. . Keep in touch...”
- Dave Banks, Rubbermaid
“Everyone that I dealt with was intelligent, cooperative and professional. The project was completed with excellent results and the installation was accomplished with a minimum of interruption to the warehouse operation. The documentation was superb and maintenance will now be far easier for many years. I hope that I get the opportunity to work with your company again because it has been a pleasure. We have developed a relationship of trust, respect and hard work that is unusual.”
- Norman Brodsky, Merck Research Laboratories
“Retrotech has been very good to us through the years. Recently they redesigned and installed a new equipment controller for our High-Rise. The installation and startup went flawlessly and we have not had any problems since. They are highly recommended.”
- John Waechter, AVON
“The switchover occurred over the weekend with no loss of production and not one shipment was adversely affected. Absolutely amazing!”
- John Collins, Burlington Industries
“I'd like to take this opportunity to commend Retrotech on the professional manner in which your employees have conducted themselves in all meetings and conversations I've had thus far. In particular, the drawing review meeting was well represented and your people were obviously well prepared. My team has made several positive comments concerning thoroughness and attention to detail. We appreciate this level of professionalism and commitment to delivering world-class service, and we look forward to the installation phase of this project.”
- Bret Reifsnyder, Becton, Dickinson and Company
“We just wanted to send out a short note to thank all Retrotech employees that contributed to the excellent start-up of the Buffer Facility in Battle Creek ... The successful start-up is truly a credit to the hard work and dedication of all the individuals involved. We are quite proud to be the owners of the world's largest ACTIV System. Thanks again for a job well done!”
- Tom Ingram and Tom Heinzel, Post Division of Kraft Foods, Inc.
“We can do about 100 loads in 18 hours and we are using only five loading docks, with about an average of 10 people a day.”
- Lee Biscardi, Director, Warehousing and Logsitics, LiDestri Foods
“It runs like a Swiss watch. It's so fully automated that basically we are just maintaining it. It's running itself. We are doing PM & AM work and it's just running better and better as we go and I think that's what's amazing— there's ten of us on shift maintaining 1.2 million square feet of equipment. It's awesome.”
- James Richardson, Procter & Gamble
“One of the coolest things to me is just the speed and efficiency. It's doing what it literally took hundreds of forklift drivers to do before in a minimal amount of time, and with a speed and accuracy that we just can't match when you are doing those types of things manually.”
- Terry Bicknell, Procter & Gamble
